A survey on the impact of online fraud committed in the course of reservation in the hospitality industry (case study of Nasarawa Luxury Hotel, Lafia) Department: Hospitality Management By: Ayaka001 Project ID: 6971 Rating: (4.0) votes: 2Rate this project12345 Price:₦3000 Get the Complete MaterialAbstractThis study was conducted to carry out a survey on the impact of line fraud committed in the course of reservation in the hospitality industry. The broad objective of the study was to carry out a survey on the impact of online fraud committed in the cause of reservation in the Hospitality Industry with special reference to Nasarawa Luxury Hotel, Lafia. Other specific objectives were to find out whether online fraud has been committed in the cause of reservation in Nasarawa Luxury Hotel, Lafia, to determine various ways online fraud is perpetrated in the hospitality Industry, to examine the impact of online fraud in the Hospitality Industry and to suggest ways of prevention of online fraud in the Hospitality Industry. The research was survey descriptive in nature, the sample size used for the study was 120 respondents who are employees of Nasarawa luxury hotel, Lafia, which was determined using random sampling techniques. Data was collected using primary method of data collection i.e via a structured questionnaire and was analyzed using statistical tables and simple percentage frequency. Literature was also reviewed to support the claims made at the beginning of the study. Findings from the study revealed that Nasarawa luxury hotel has never experienced online fraud committed in the course of reservation. Findings from the study also revealed that fraudulent behaviour might cause a hotel organization to lose a devoted customer’s confidence. The study therefore recommends among others that the easiest approach for hoteliers to resist sophisticated fraud is to use fraud protection solutions that can swiftly verify the identity and documents of the cardholder....Preview Download Preview +Other Hospitality Management project topics and materials you might be interested in»The economic importance of hospitality industry to the nation»Importance of interpersonal relationship between restaurant and kitchen staff»Effect of economic depression on the marketing of hotel products»Roles of equipment availability on employee performance in the hotel industry»Production of assorted snacks from composite flour with special references to sweet potato»Utilization of rice for the production of snacks and bread»The effect of corona virus pandemic (covid - 19) on the profitability of hotels establishment»Examining the impact of online reservation system on the profitability of the hotel»Enriching Nigeria menu with the use of soya beans»The effectiveness of health insurance as a motivational tool in the hotel industry - case study of selected hotels in Ikorodu, Lagos»Critical examination of safety and security concern in hospitality industry - case study of Exclusive Mansion»The causes of food poisoning - effect and their control»Impact of marketing communication in promoting tourist destination - case study of Katsina metropolis»Evaluate the service delivery and customer satisfaction in hospitality industry»The effect of quality services on customer satisfaction - case study of Destiny Castle Hotel