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An assessment of the impact of modern communication facilities on service delivery in business organization ( A case study of ICT based firms in aba, abia state)

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Abstract
Man’s singular superiority over all other living things is his ability to reason. The causes and effect of reasoning lie solely on man’s environment. This relationship is faulted by communication process whether man is communicating as an individual, group or a corporate body the process is unavailable eminent. In this research work on an assessment of the impact of Modern communication facilities on service delivery in business organization the research labored to come out with the best. The researcher believes that there cannot be a better topic than how the world is in a flux of information change to carry out the research. In chapter one of this works the introduction a historical background of the work is done. A corporate body is established for a purpose or idea. That idea must be made known to others than the originator of those that will help in achieving the idea ways and means of achieving the idea and even the benefit of the idea must be expressed to attract interest and co-operations statement of problem of the work, purpose of the study, is all in this chapter. Hypothesis, significance of the study were all done in chapter one. In chapter two the review of related literature was done. Here the notable writers, business leader’s institutions and bodies have said or the opinions thy held on this were reviewed, such works are done by. ...
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